Education

PhD, Management, and MS, Management, Institute for Work and Employment Research at MIT Sloan School of Management, 2019
MUP Urban Planning, NYU Wagner Graduate School of Public Service, 2008
BA, International Development Studies and BA, Spanish, University of California at Los Angeles, 2002

Research Interests

Professor Riordan’s research aims to understand how worker voice and job quality are affected by the changing nature and structure of work, such as through the rise of fissured arrangements or technological change. She engages in collaborative, in-depth data collection relying on both qualitative and quantitative methods that when integrated, generate unique, original data that underpins her research in these areas. A major portion of her research examines the relationship between algorithmic management and various dimensions of job quality, such as worker well-being and work intensity, in hotel housekeeping work. This work is part of a large-scale, multi-disciplinary collaborative research effort funded by the National Science Foundation and Russell Sage Foundation. Other projects examine worker input into technology in education, the relationship between hyper-contracting and technology with job quality in healthcare, and determinants of worker voice during the COVID-19 pandemic. Christine has also collaborated in multiple efforts to build industrial relations theory, drawing from insights derived from micro- and macro-level organizational theory, and has published on the employment relationship and inequality as well as immigration and work.

Courses

LER 542 Collective Bargaining
LER 556 Industrial Relations Theory